Division 02 · Think Nest

Transformative creativity. Impactful science.

Think Nest creates ideas that spark meaningful scientific and healthcare conversations, engaging doctors, patients and stakeholders to be part of the movement. We combine design, digital innovation and scientific expertise to build brands across medicine, medtech and healthcare services.

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Overview

Healthcare marketing is different. And so are we.

Think Nest is Spirant's brand strategy and communications division. Strategists, creatives and scientific experts work as one team, so every idea is grounded in evidence, every claim can be referenced and every campaign is built to perform.

Think Nest brand identity work

Pharmaceutical brands operate under constraints that consumer brands never meet: a scientific audience that questions every claim, regulators and codes that govern every word, and a sales cycle shaped by evidence rather than impulse. Great healthcare creative has to work inside those constraints and still feel fresh.

Our approach is simple. First we define objectives and differentiation, so the brand knows exactly what it must change in the market. Then we build the brand identity and the HCP engagement strategy. Finally we bring it to life through digital experiences, content and data-driven campaigns, measured against the objectives we set at the start.

We can work alongside your marketing team, act as your marketing department, or provide flexible project support when you need extra capacity. Whichever model you choose, you get one brand story told consistently across every channel.

MODEL 01

Alongside your team

We plug into your brand team as strategic and creative partners, taking on defined workstreams while your managers retain ownership of the plan and the budget.

MODEL 02

As your marketing department

For brands without a full in-house team, we run planning, content, campaigns and reporting end to end, reporting into your brand leadership on an agreed cadence.

MODEL 03

Flexible project support

When a launch, congress or campaign needs extra hands, we scale in quickly for a defined scope and timeline, then hand over cleanly when the job is done.

0Of the top 30 pharma companies served by Spirant
0Repeat business from our partners
0Engagements managed
0Scientific meetings delivered
0Countries: India, Dubai UAE, Singapore and Gloucester UK
2007Building healthcare brands since
Six capabilities

One partner for the full brand lifecycle.

Science-led. Compliance-minded. Built for the full brand lifecycle. These six capabilities can be engaged together or individually, and they are designed to connect.

01

Brand planning

Insight-led annual plans with owners, calendars and KPIs that the whole brand team can execute against.

02

Brand strategies

Positioning and messaging architecture that differentiates the brand at every stage of its life.

03

Brand communications

HCP, patient, digital, field force, event and scientific content built around one brand story.

04

Medical communication

Literature reviews, monographs, CME content, advisory boards and MSL tools with scientific rigour.

05

Brand retainerships

A dedicated brand team on a monthly cycle with predictable cost and medical review built in.

06

Patient engagement

Programmes that support patients from awareness through diagnosis, treatment start, access and adherence.

Brand planning

From insight to a plan people can run.

A brand plan is only as good as the insight beneath it and the clarity of the execution above it. Our five-stage process moves from what customers truly think to a calendar with named owners and measurable outcomes.

Insight

Desk research, prescriber conversations, field feedback and market data distilled into the tension the brand must resolve.

Ideation

Strategists, creatives and medical writers explore routes together, testing each against the evidence.

Big idea

One compelling, ownable idea that can stretch across HCP, patient and digital channels for years.

Strategy

Target segments, key messages, channel priorities and the evidence that supports each claim.

Plan

An annual calendar with owners and KPIs, so marketing, medical and sales move in step.

INPUTS

What we work from

  • Brand objectives and business targets
  • Clinical evidence and product labelling
  • Customer and field-force insights
  • Competitive landscape and share of voice
OUTPUTS

What you receive

  • A positioning statement and messaging hierarchy
  • A channel and content plan by quarter
  • A campaign calendar with named owners
  • KPIs and a review cadence for course correction
Brand lifecycle

The right strategy for every stage.

A launch brand and a mature brand need different things. We tailor the strategy to where the brand stands today, and plan ahead for where it needs to go next.

Launch: earn the first prescription.

At launch the job is to build understanding fast. We sharpen the insight and positioning, design clinical education that explains the science clearly, and build a go-to-market plan that coordinates marketing, medical and sales from day one.

Insights & positioning

Finding the unmet need and owning it.

Clinical education

Making the evidence easy to understand.

Go-to-market plan

A coordinated, sequenced launch.

Field readiness

Briefed, confident sales teams.

Growth: widen and deepen use.

Once the brand is established, growth comes from generating demand in new segments, sharpening differentiation against competitors and building advocacy among respected key opinion leaders.

Demand generation

Reaching new prescriber segments.

Differentiation

Clear reasons to choose this brand.

KOL advocacy

Credible voices sharing experience.

Channel expansion

More touchpoints, one story.

Maturity: protect and sustain.

Mature brands face competition and generics. We protect the franchise through loyalty programmes, lifecycle management and new evidence generation that keeps the brand clinically relevant.

Loyalty programmes

Rewarding long-term relationships.

Lifecycle management

New indications, formats and packs.

Evidence generation

Fresh data to refresh the story.

Efficiency

Spend focused where it works.

Extension: create legacy value.

Late in the lifecycle, brands can still deliver significant value. Repositioning, cost-optimised campaigns and legacy value creation keep a trusted name working for prescribers and patients.

Repositioning

A new angle on a familiar brand.

Cost-optimised campaigns

Lean, high-return activity.

Legacy value

Leveraging hard-won trust.

Portfolio fit

Aligning with newer brands.

Positioning pyramid

Insight at the base. Execution at the top.

Strong brands are built from the bottom up. Every execution traces back to a message, every message to a positioning, and every positioning to a genuine customer insight.

This discipline matters most in healthcare, where claims must be supported by evidence and approved through MLR review. When the pyramid is clear, approvals move faster and campaigns stay consistent across agencies, markets and years.

04

Execution

Visual aids, digital campaigns, films and events that bring the message to life.

03

Messaging

A hierarchy of key messages and proof points, each linked to its reference.

02

Positioning

The single, differentiated place the brand will own in the customer's mind.

01

Insight

The human truth about the prescriber or patient that the brand can resolve.

One brand
story
HCP comms
Patient comms
Digital & social
Field force
Conferences
Scientific content
Brand communications

Six channels. One story.

A doctor may meet your brand in a detailing call, a conference symposium, a journal-style monograph and a WhatsApp message in the same week. Each should feel like part of the same conversation.

We plan communications around a single brand story, then adapt it for HCP and patient audiences, digital and social channels, field force enablement, conferences and events, and scientific content. The story stays consistent; the format fits the moment.

MEDICAL COMMUNICATION · 01

Scientific foundation

Literature reviews, product monographs and publications that establish the evidence base every other asset draws on.

MEDICAL COMMUNICATION · 02

HCP education

CMEs, advisory boards, KOL sessions and MSL tools that deepen clinical understanding in the right forums.

MEDICAL COMMUNICATION · 03

Field & patient

Visual aids, LBLs, detailers and patient education materials that carry the science to the point of care.

Creative execution

In-house production, MLR-ready.

Our in-house creative production team handles everything from detailers to CGI films. Medical review is built into the workflow, so assets arrive at your MLR committee referenced, annotated and ready to approve.

Asset familyWhat it includesPrimary audience
Field detailingVisual aids and interactive detailers for in-clinic conversationsDoctors, via field force
Leave-behindsLBLs, reminder cards and mailers that extend the conversationDoctors and pharmacists
Scientific visualsPosters and infographics that make complex data easy to graspHCPs at clinics and conferences
Patient materialsPatient profilers and education kits written in plain languagePatients and caregivers
Films & animation2D and 3D animation, CGI and FX explaining mechanism of action and diseaseHCPs and patients
Digital creativesSocial posts, banners, emailers and interactive displaysHCPs online
Launch & HCP commsLaunch packs, announcement mailers and HCP communicationsDoctors and trade
Meeting kitsDoctor meeting and focus group kits with moderator guidesKOLs and advisory groups

Advertising campaigns

Billboard, digital, TV and radio for healthcare services and appropriate audiences.

Brand consultancy

Brand guardians who protect identity and consistency across every agency and market.

Digital production

Social, out-of-home and interactive displays built for engagement.

Multichannel campaigns

3D animation, video, podcasts and interactive content working together.

Omnichannel

Meet clinicians where they already are.

Doctors spend more of their professional day on screens than ever. Our omnichannel teams build the digital properties and campaigns that keep your brand present, useful and measurable between field visits.

Digital and social design for healthcare brands
01

Websites

Brand, disease-awareness and HCP-gated sites, built for speed and compliance.

02

Mobile apps

Practical tools for HCPs and patients, from dose calculators to adherence trackers.

03

Social media management

Strategy, content calendars, community management and reporting under a clear governance policy.

04

SMS, email & WhatsApp

Permission-based direct communication with sequenced, personalised content.

05

SEO & content marketing

Evidence-based content that answers real search questions and builds lasting authority.

06

Gamification

Quizzes, challenges and interactive learning that turn engagement into habit.

Creativity gets attention. Science earns trust. Great healthcare brands need both.

Launch playbook

A launch is a season, not a day.

The first months decide a brand's trajectory. Our launch playbook covers what happens before, during and after the launch date, so momentum builds rather than fades.

PHASE 01

Pre-launch

Laying the groundwork so the brand arrives with clarity and a prepared field team.

  • Market research and KOL mapping
  • Positioning and messaging
  • Integrated launch plan
  • Sales force briefing
PHASE 02

Launch

Concentrated, coordinated activity that makes the brand visible and understood.

  • Launch meets and conclaves
  • Detailing kits
  • Digital awareness burst
  • Doctor engagement programmes
PHASE 03

Post-launch

Measuring, listening and reinforcing to convert trial into sustained use.

  • KPI tracking
  • Field feedback loops
  • Reinforcement campaigns
  • Quarterly plan refresh
Brand retainerships

Your brand team, on a monthly rhythm.

For brands that need steady, high-quality output, a retainership gives you a dedicated team that knows your science, your guidelines and your approvers. Work moves faster because nothing needs to be explained twice.

Each month runs on a simple cycle: plan the priorities, create the assets, execute across channels and review performance before the next cycle begins. It is the model behind much of our 90% repeat business.

Monthly
cycle
Plan
Create
Execute
Review

Dedicated brand team

Strategists, writers and designers assigned to your brand.

Single point of contact

One accountable lead for every request.

Faster turnaround

Context retained, briefs shortened, cycles quicker.

Predictable cost

A clear monthly scope that simplifies budgeting.

Medical review built in

Scientific checks before work reaches MLR.

Patient engagement

Support at every step of the patient journey.

Outcomes depend on what happens after the prescription. Our patient engagement programmes help people recognise symptoms, get diagnosed, start treatment, access therapy and stay on it.

Awareness

Disease education that helps people recognise symptoms and seek care.

Diagnosis

Screening camps and tools that support timely, accurate diagnosis.

Treatment start

Clear onboarding so patients understand their therapy from the first dose.

Access

Guidance on affordability and access options where programmes allow.

Adherence

Reminders and support that help patients stay on treatment.

Enrolment & onboarding

Simple, consent-based enrolment and a welcoming first experience.

Adherence & reminders

Timed reminders and check-ins through channels patients already use.

Access & affordability

Clear information on access support so cost is less of a barrier.

Helpline & virtual care

Trained support teams and virtual touchpoints for questions between visits.

Disease education

Plain-language materials, films and digital content reviewed for accuracy.

Camps & community

Screening camps and community activity that bring care closer to people.

Patient programmes are designed with appropriate consent, data protection and pharmacovigilance processes, and are kept separate from promotional activity in line with applicable codes.

Campaign concepts & big ideas

One idea, strong enough to travel everywhere.

A big idea is not a tagline. It is a single, ownable thought rooted in a real clinical insight, simple enough for a doctor to remember after a two-minute detail and flexible enough to live in every channel the brand uses.

Find the tension

We look for the gap between what clinicians believe, what patients experience and what the evidence shows. That tension is where a brand earns attention.

Write the thought

Strategists, creatives and scientific experts develop several territories, each expressed as a single line and a visual direction anchored in the brand's data.

Test with the audience

Leading routes are explored with doctors through focus groups or advisory inputs, so the chosen idea is understood, credible and relevant in practice.

Build the toolkit

The winning idea becomes a campaign system: key visual, tone of voice, message hierarchy and templates that any team can apply consistently.

Once a big idea is agreed, we extend it deliberately. The same thought appears in the visual aid a representative opens in clinic, the launch-meet stage, the social post a doctor scrolls past in the evening, the patient leaflet in the waiting room and the WhatsApp reminder that follows a CME.

Each execution is adapted to the channel rather than copied across it. A detailer leads with evidence, a film leads with emotion, a social post leads with a question, but every piece is recognisably part of one brand story. That consistency is what turns many touchpoints into one memorable experience.

ONE IDEA, EXTENDED

Where a campaign lives

  • Visual aids, LBLs and interactive detailers
  • Launch meets, conclaves and conference stalls
  • Films, animations and podcasts
  • Social media, email and WhatsApp journeys
  • Patient education kits and clinic materials
  • Field force briefing packs and reminder cards
Social media & community

Conversations that build trust over time.

Healthcare social media is a long game. We plan, create and manage brand and disease-awareness channels that inform audiences, respect platform and promotional codes, and build communities people return to.

01

Strategy & planning

Audience mapping, platform selection, content pillars and an editorial calendar aligned with the brand plan and medical calendar.

  • Channel audits and benchmarks
  • Content pillars and tone of voice
  • Monthly and quarterly calendars
02

Content creation

Posts, carousels, reels, short explainers and infographics produced in-house, referenced where claims are made and ready for review.

  • Awareness-day campaigns
  • Expert video snippets
  • Myth-versus-fact series
03

Community management

Day-to-day moderation with agreed response guidelines, escalation paths and a clear route for adverse event information to pharmacovigilance.

  • Response playbooks
  • Escalation matrix
  • Safety reporting pathway
04

HCP communities

Closed, verified spaces where doctors can discuss cases, access expert content and stay connected between CMEs and meetings.

05

Patient & caregiver groups

Disease-awareness communities that share plain-language education, encourage timely consultation and never replace medical advice.

06

Listening & reporting

Social listening and monthly performance reports covering reach, engagement, sentiment and the content themes that resonate most.

Promotional content for prescription medicines is directed only to registered healthcare professionals; public-facing channels focus on disease awareness and are managed in line with UCPMP, platform policies and the sponsor's codes.

Animation & film studio

Make the mechanism visible.

Some science is easier to see than to read. Our in-house studio turns mechanisms of action, procedures and patient stories into films and animations that doctors remember and patients understand.

01

2D & 3D animation

Mechanism-of-action films, disease pathways and device explainers, scripted by medical writers and storyboarded for scientific accuracy.

02

CGI & visual effects

Photo-real molecules, organs and devices for launch films, conference screens and interactive displays.

03

Expert & KOL films

Interviews and talking-head films, filmed and edited with motion graphics that highlight key data points.

04

Patient & awareness films

Plain-language stories that explain conditions, treatment and adherence, made with consent and sensitivity.

Brief

Objective, audience, key messages and references agreed up front.

Script

Medical writers draft a referenced script for scientific sign-off.

Storyboard

Frame-by-frame visuals approved before production begins.

Produce

Animation, filming, voice-over and music completed in-house.

Review & deliver

MLR-ready cut, cut-downs for social and files for every channel.

ONE MASTER, MANY CUTS

Built for reuse

A single master film is planned from the start to yield short social cut-downs, conference loops, e-detailer inserts and stills for print, so one production budget works across the whole campaign.

LOCALISED

Ready for every market

Voice-overs, subtitles and on-screen text can be adapted into regional languages, with medical review of each version so translation never changes the science.

INTERACTIVE

Beyond the screen

Animations can be built into interactive displays, touch-screen kiosks at conferences and clickable modules for digital CMEs, letting doctors explore at their own pace.

FAQ

Questions brand teams ask us.

Think Nest creative studio
What does Think Nest do?

Think Nest is Spirant's brand strategy and communications division. We plan, position and build healthcare brands, then create and run the campaigns, content and patient programmes that bring them to life.

Do you only work with pharmaceutical brands?

Our core is prescription pharma, but we also build brands and campaigns for medtech and healthcare services, where the same blend of science and creativity applies.

How do you handle MLR review?

Medical review is built into our workflow. Every claim is referenced, annotated and checked by our scientific team before it reaches your medical, legal and regulatory committee, which shortens approval cycles.

Can you work alongside our existing agencies?

Yes. We can work alongside your team, act as your marketing department or provide flexible project support. Our brand guardians help keep identity and messaging consistent across partners.

What is a brand retainership?

A monthly model with a dedicated brand team and a single point of contact. Each cycle covers planning, creation, execution and review, with predictable cost and medical review included.

Do you support brand launches?

Our launch playbook covers pre-launch research, KOL mapping and positioning; launch meets, detailing kits and digital bursts; and post-launch KPI tracking, field feedback and quarterly plan refreshes.

Is your creative production in-house?

Yes. Visual aids, detailers, print, films, 2D and 3D animation, CGI, FX and digital creatives are produced by our in-house team, which gives us control over quality, timelines and consistency.

How do your patient programmes stay compliant?

Programmes are built on consent, data protection and pharmacovigilance reporting processes, and are kept separate from promotion. Materials are medically reviewed and written in plain language.

How do you measure whether a campaign worked?

We agree KPIs during brand planning, before any creative is made. Depending on the objective, that may include reach and engagement across digital channels, field feedback on detailing assets, programme participation and patient programme retention. Results are reviewed on a fixed cadence and fed back into the next plan.

Where do you operate?

Spirant is headquartered in Noida with five service locations in India, and operates across four countries: India, Dubai UAE, Singapore and Gloucester UK.

Let's build a brand doctors remember.

Share your brand's stage and objectives. We will come back with a point of view on insight, positioning and the plan to get there.

All brand and patient communications are developed in line with applicable regulations and codes, including UCPMP, and are subject to client medical, legal and regulatory review before use.